Our
Mission:
'To become the leading provider of
software for service based industries by listening to the needs of
our clients and responding.'
You may be thinking, What do
programmers know about managing a business, any business especially
an automotive repair shop? We also depend extensively on
suggestions submitted by the owners, managers, technicians and
office staff that use our products on a daily basis for guidance in
the development of features to add to our products.
Many owners and managers from
non-automotive industries have found our program during their search
for an integrated solution to their software needs. Many have told
us that they had not been able to find such a solution elsewhere or
if they had found industry specific software the pricing was often
prohibitive.
The question of the quality of
support might also come to mind. Will these guys be able to help me
when I have a problem? Support is available for setup,
customizations and program use generally for about 12 hours a day
Mon-Fri. When necessary, long distance support problems are handled
by using Net meeting or PCAnywhere for "e house calls".
If you want to try us and see if
we do what we say, call us at 910-367-5430.
The original program was
written in 1982 to meet the needs of handling special orders in a
busy service department and has been continually updated and
improved since then. The Shop Manager Series specializes in
automotive/repair shop applications. The Enterprise Series is more
sophisticated, with custom and semi-custom modules for cross
industry applications. We can empathize with your business
management software problems and feel that our software may offer a
solution for you.
Our goal is to listen to our
customers and improve our software based on their input, with the
ultimate endpoint being software that is sophisticated, yet simple.
We attribute the past success of our company to the thousands
of shop owners who have helped, and continue to help us to improve
our software with their suggestions.